Privacy Policy

Polishd Studio (“Polishd”, “we”, “us”) builds small Shopify apps and operates the website at https://polishd.studio. This Privacy Policy explains how we handle information when you visit our site, contact us, or install and use our apps — currently StockTie: Inventory Sync.

For the purposes of the EU General Data Protection Regulation (GDPR) and similar laws, Polishd is the controller of personal data we collect directly (for example, emails you send us). When we process data from your Shopify store through an installed app, we typically act as a processor on behalf of the merchant (you), who remains the controller of that store’s customer and catalogue data.

This policy applies to:

We collect only what we need to run the site, deliver the apps, and meet legal obligations.

Most app data comes from Shopify’s APIs after you install an app and grant the requested scopes. Website and support data come from you directly, or from your device when you load our pages.

We do not knowingly purchase merchant or customer personal data from data brokers.

We use information to:

Where GDPR or UK GDPR applies, we rely on one or more of the following bases:

When you install a Polishd app, Shopify shares certain shop and resource data with us according to the permissions you approve. Your relationship with Shopify is governed by Shopify’s own terms and privacy policy.

Merchant store data processed through our apps (catalogue, inventory, ties, dismissed suggestions) is used to deliver the app’s features for that shop. We do not sell that data. We do not use it to advertise to your customers.

If your store’s customers’ personal data is ever included in payloads needed for an app feature, it remains subject to your privacy notices and Shopify’s platform rules. You are responsible for lawful use of customer data in your shop.

We do not sell personal information. We share information only in these situations:

We keep information only as long as needed for the purposes above:

We use administrative, technical, and organizational measures appropriate to the sensitivity of the data — including encrypted transport (HTTPS), access controls, and least-privilege practices for production systems.

No method of transmission or storage is perfectly secure. If we become aware of a breach that requires notice under applicable law, we will notify affected parties as required.

We may process information in the European Economic Area, the United Kingdom, the United States, or other countries where our providers operate. Where required, we use appropriate safeguards such as Standard Contractual Clauses or equivalent transfer mechanisms.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also have the right to lodge a complaint with a supervisory authority.

To exercise these rights, email us at the address below. We may need to verify your identity and your authority to act for a Shopify shop before fulfilling a request involving merchant store data.

If you are a consumer of a merchant who uses StockTie, please contact that merchant first — they are typically the controller of customer data in their store.

Our marketing site aims to stay light. We may use strictly necessary cookies or local storage required for security, routing, and basic preferences. If we introduce analytics or non-essential cookies, we will update this policy and, where required, ask for consent.

Shopify’s admin and App Store may set their own cookies when you install or open apps; those are governed by Shopify’s policies.

Polishd services are directed at businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy as our apps, infrastructure, or legal requirements change. We will revise the “Last updated” date at the top of this page. For material changes that affect how we handle merchant data, we will provide additional notice through the app or site where appropriate.

Questions, privacy requests, or data-processing inquiries: privacy@polishd.studio

Website: https://polishd.studio